my principle VS business principle

In my 1st semester here, i met a lecturer who taught me fundemantal of management, Mr Mani ... (poor thing dats de only time i scored A cos dat time i haven't so active in club. Hehe no offense, i'm not a clever girl. When others only need 1 hour to study a particular note, i need 2... Dats why from de beginning i know dat i have to put more afford on my study... but wat to do... events addict... )

Well lets go back to our topic, in 1 of his class, he told us something that i'll never forget. He told us " for us, business people, there are 2 very important principles that we must always bear on mind if you want to survive otside."

rule number 1

1. CUSTOMER IS ALWAYS RIGHT

rule number 2

2. IF IN SOME CIRCUMSTANCESS WHEN CUSTOMER IS WRONG ...

(then he stop for a awhile... i've alrd wondered wat method he'll teach us to handle dat kind of customer; by threat? by law? u know what he said? he calmly continues...) THEN REFER TO RULE NUMBER 1 (What The...??)

But however, it's funny yet mocking. At de beginning i think, it's unfair isn't it? But eventually, i realize dat fact. Life is always unfair, there is no way u expect everything as wat u plan. But some times, don't you realize that you will more appreciate a thing you get after you used to be dissapointed by not getting what you expect? We actually being trained to accept this fact since we were child.

• primary school (you wonder why some girl just can simply askeed her frnds to replace her for tidying de class room)


• Secondary school (you shock when u saw people PAID others to do home work for them, to see a girl stand beside another girl who sitting and massages her (she thinks she is vip or what?) , to see people being bullied even they didn't do anything wrong )or maybe the hostel's rule stated dat we must @#$% or else we will be punished, but it doesn't work for few girls since they are VERY CLOSE to de "ham sap" warden.


• College (at de beginning you can't understand why there are existance of people called FREE RIDERS in every project, assignment, to see people who didn't do work get reward while people who actually is people behind the stage are not recognized) Even you wish to do a thing to change this "culture", u can't do much, and AGAIN , you learn dat"if you can't manage to change your environment, then change yourself, change your perception, be flexible." Ok... i think i slowly will try to accept these fucking true FACTS .


• Maybe next time when i'm working outside, i'll be expose to more more dis kind of craps. Maybe my proposal or idea is very good but being rejected and hold by my superior who then take it as his own idea and get promoted... who knows?

Yeah, this is life. Finally, I come to a conclusion:

You should not care on wat u see. Just do your responsibility as good as you can without bothering others who didn't put efford as much as you. Believe that at the end, you will get what you deserve to get, you will learn as much as what you paid for.

Rule is created by people, if you can do nothing to change the rule, then persuate people who set the rule(without letting them feel that you are challanged his leadership because it's human's nature tend to protect themselves when they feel they are get attack. You must know how to influence them slowly and make sure every single decision they did is exactly what you want them to do)